Your shopping cart is empty
Professional OEM/ODM Partner for Bluetooth Audio Devices
Dongguan Xinmai Electronics Co., Ltd.
Company Overview…
Professional OEM/ODM Partner for Bluetooth Audio Devices Read More »
Dongguan Xinmai Electronics Co., Ltd.
Company Overview…
Professional OEM/ODM Partner for Bluetooth Audio Devices Read More »
🚚 Order Tracking: Real-Time Global Visibility *Self-service tools for 24/7 peace of mind* 🔍 3-Step Tracking System 1. Locate Tracking Number • Found in:✓ Order confirmation email✓ “My Account” > Order History✓ SMS to your phone (if provided)• Format: USP{country_code}{10 digits} (e.g. USPUS1234567890) 2. Track Via Preferred Platform Platform Best For Features 17TRACK Global coverage 60+ carriers, push notifications Carrier Direct
🔧 After-Sales Support: Fair & Efficient Solutions Your satisfaction matters – within clear boundaries ⏱️ Staged Support System 🚨 Tier 1: Critical Issues (Use WhatsApp) • Lost in-transit packages (after 30 days)• Defective items causing safety hazards• Wrong items blocking essential use 📦 Tier 2: Standard Requests (Email Only) • Return authorizations• Partial refund requests• Order documentation ⚖️ Tier 3: Complex Disputes (Escalated) •
After-Sales Support Read More »
❓ Frequently Asked Questions: Smart Answers for Global Shoppers 💳 Payment Concerns Q: Why do you only accept PayPal?→ Security first: PayPal offers encrypted payments and buyer protection.→ Coming soon: Credit cards (Visa/Mastercard) launching Q4 2025. Q: Will I be charged currency conversion fees?→ All prices are in USD. Your bank may charge 1-3% foreign transaction fees – check with them before
📬 Contact Us: Efficient Support Channels Dedicated to resolving your queries promptly across time zones 🔍 How to Reach Us Contact Method Best For Processing Time 📧 Emailsupport@usprice.cn • Order modifications• Documentation requests• Formal complaints 24 business hours(Mon-Fri GMT+8) 💬 WhatsApp+86 123 4567 8910 • Urgent order issues• Tracking emergencies• Pre-sales questions 12 business hours(9:00-21:00 GMT+8) 📣
📏 Find Your Perfect Fit: The Smart Size Guide Work with us to avoid sizing hassles! 🌟 Proactive Sizing Partnership “We provide detailed size tools – you provide accurate measurements. Together we achieve the perfect fit!” 📐 3-Step Foolproof Sizing System No downloads needed – all tools on product pages Step Action Our Support 1. Measure Use household
🔄 Hassle-Free Returns & Exchanges Policy ⚖️ Core Principles 📜 Policy Highlights ✅ Eligible ❌ Non-Eligible ✓ Defective Items· Functional failure· Manufacturing flaws ✗ Changed Mind· Size/color preference· “No longer needed” ✓ Wrong Items Shipped· Verified order mismatch ✗ Used/Damaged Goods· Stains, odors, tags removed ✓ Major Description Errors· Material ≠ description by >30% ✗ Final
Returns & Exchanges Read More »
📦 Dear Valued Customer, Your Order Journey at usprice.cn ⏱ Key Timeline Overview Phase Duration Details Processing 1-2 business days Order verification & packaging (Mon-Fri 9:00-18:00 GMT+8) Shipping 10-25 business days From our warehouse to your doorstep Customs Varies by country Typically 2-7 days (see FAQ) 🚚 Step-by-Step Shipping Process 1️⃣ Order Processing (1-2 Days) 2️⃣
🛒 Dear Valued Customer, Thank You for Choosing usprice.cn! Payment Guide: 1️⃣ Currently Supported Payment MethodTo ensure global transaction security & convenience, we exclusively accept PayPal worldwide. As a leading international payment platform, PayPal offers you:✅ Bank-level Encryption: Full protection for funds & personal data✅ Buyer Protection: Eligible claims for non-receipt or significantly different items✅ Seamless Currency Conversion: Auto-convert to